Monday, March 02, 2009
CVS - 3/1 - Register Wouldn't Accept Coupons!
I was excited about all of the great deals that I had in my cart at CVS yesterday. I had my coupons ready to go and I thought that I was going to pay only a few cents out of my pocket for everything in my cart, and gain a ton of ECBs. Boy, was I wrong! There was a problem at the register that the cashier said has never happen to her before. My first two coupons scanned with no problem, then the cashier tried scanning the rest of my coupons, and the register refused to accept them. Apparently the register was telling her that it would not accept anymore coupons, because I had exceeded over $2.00 in coupons??? My cashier was very confused and getting frustrated. So she called a manager up and he told her to void the whole order and redo everything. So I took everything back out of the bags and we tried again. It still was not accepting my coupons! I asked her to scan my ECBs... it took them without a problem. The cashier told me that the only thing she could do is take my CVS coupons ($5/$30 CVS coupon & $2.00 off Playskool wipes) and give me the cash back for those, and she wasn't able to use my manufactured coupons at all. But first I had to pay for my things. My total was $36.48. I had used $28.98 in ECBs and my total came down to $7.50. Then I gave her my $5/$30 CVS coupon, and my total came to $2.50. I payed $2.50 out of pocket and she gave me back $7.00 for the $5/$30 CVS coupon and the $2.00 off Playskool wipes coupon. I was so confused at the time, and I figured she knew what she was doing. She gave me all of my manufactured coupons back to use another time, and she apologized for the confusion and the problem with the register. When I got in the car I had realized that what I had done by using all of my ECBs was the wrong thing to do. If my plan would have gone the right way and the register was accepting my coupons, I would have only used a little under $20.00 in ECBs, and gained back $17.97. But by doing it the way that I did, I had used $28.98 in ECBs and got back $17.97 in ECBs. So I lost $8.98 in ECBs. It bothered me the whole day that I lost those ECBs, and that I had actually bought items without using coupons! I should have just put everything back and went to a different CVS, but I was afraid I wasn't going to find everything that I wanted to purchase at a different store. So my CVS experience was not really a good one yesterday, and I don't know how a register just figures it going to refuse to take coupons suddenly. It was very strange. I do wish that the manager would have spent more than 30 seconds up at the register trying to figure out what the problem was. He wasn't very helpful at all to the cashier. Anyway, I'm not going to post my scenario, because I think I pretty much summed it all up already in this post. LOL!